Diploma in Telesales Marketing Level 3

Diploma in Telesales Marketing Level 3

Overview:

Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.

Are you someone who works in Telesales or Telemarketing? Maybe you’re a business owner who wants to begin using Telesales to advertise your company? If yes, you should have an understanding of the theory and practice behind successful and customer friendly telesales strategies. This excellent Telesales Marketing course will enable you to define telesales, to encourage and use active listening, to deliver a clear message, to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Transform yourself into a confident and able telesales specialist with this excellent Telesales Marketing course today!

Our courses couldn’t be more convenient, the course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professional learning material, all delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What skills will I learn?

Learn how to use active listening
Understand how to deliver your message clearly
Learn how to prepare for telesales calls
Study the stages of telesales calls

Course outline:

Module 01: Defining Telesales
Module 02: Active Listening
Module 03: Delivering a Clear Message
Module 04: Preparing for the Telesales Call
Module 05: Advantages and Disadvantages of Using a Call Script
Module 06: The Stages of Telesales Calls

What are the requirements?

You must be 16 or over
You should have a basic understanding of English, Maths and ICT
You will need a computer or tablet with internet connection (or access to one)

How will I be assessed?

At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

Certification:

Those who successfully pass this course will be awarded a Telesales Marketing – Level 3. Anyone eligible for certification will receive a free e-certificate, and printed certificate.

Career Path:

For any Telesales Person, it is extremely important to keep discovering new ways of hitting and exceeding your targets, so this course would be extremely helpful to any Telesales Person. Even if you’ve been working in a Telesales role for a while, you can always learn something new. This Telesales Marketing course will provide you with a whole host of interesting and new methods to hit and exceed your sales targets. This course would benefit, and could contribute to you becoming any of the following:

Telemarketer (average UK yearly salary according to payscale.com: £18,207)
Customer Service Advisor (average UK yearly salary according to payscale.com: £16,729)
Telesales Agent (average UK yearly salary according to payscale.com: £15,878)
Telesales Executive (average UK yearly salary according to payscale.com: £18,339)
Telesales Representative (average UK yearly salary according to payscale.com: £15,799)

KEY FEATURES

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Course CurriculumTotal Units : 8

1: Defining Telesales
 
Defining Telesales
2: Active Listening
 
Active Listening
3: Delivering A Clear Message
 
Delivering a Clear Message
4: Preparing For The Telesales Call
 
Preparing for the Telesales Call
5: Advantages And Disadvantages Of Using A Call Script
 
Advantages and Disadvantages of Using a Call Script
6: The Stages Of Telesales Calls
 
The Stages of Telesales Calls
Mock Exam:
 
Mock Exam : Diploma in Telesales Marketing Level 3
Exam:
 
Exam : Diploma in Telesales Marketing Level 3