This Negotiation Skills course will develop skills, knowledge and behaviours that work to empower delegates to own every negotiation situation. This is done whilst ensuring the results they develop are of the greatest value to their performance. Delegates are challenged to explore high value solutions which work both for both the business whilst building long-term relationships with customers.
Negotiating for win-win outcomes is not just about having a great product or being able to influence the customer to buy that product. It is about understanding all of the different negotiation points on both sides and working on the best outcome together.
If you would like to discuss a bespoke Negotiation Skills workshop for your business, please use the contact form on this page.
1-Day Negotiation Skills
15% Group Booking Discount Available
Central London Location
By the end of this workshop, you will:
Understand the difference between assertive and submissive behaviours
Look at relationships and how they affect negotiations
Understand the Assertive & Cooperative matrix and how best to use it in your negotiations
Develop and practice two different proposed solutions for use during a negotiation
Manage a customer through a negotiation and lead them to assess the negotiation points and identify where they see the most value
Ask questions to uncover the tangible value within your negotiation points
Understand how to put forward a value proposition, rather than relying on price negotiation
What to expect on this
Negotiation Skills workshop?
All courses at LearningCog are interactive, challenging and fun. This Negotiation Skills workshop allows individuals to look at how they structure their negotiation, what their natural style for negotiating is and how they can adapt this for better outcomes.
Learning takes place in the form of facilitated discussion, individual work and group work with practice sessions along the way. You will get the opportunity to demonstrate, practice and play with the new skills and techniques, before transferring them to the workplace.
Welcome and introductions – Exercise to look at Assertive and Submissive behaviours
What is negotiation? – A look at different types of negotiation and when to use each type in your specific role
Would you buy from me? – Negotiation skills exercise to assess current preferred style
Win-win outcomes – Looking at the Assertive and Cooperative model and how to best use it and looking at what a value proposition is
Closing techniques – How best to close during a negotiation
Understanding objections – How to make every objection an opportunity
The buyer and the seller – Negotiation skills exercise to look at negation from all aspects
Understanding credibility – A look at a credibility matrix and how this can support you implanting the learning back in the workplace