Sales Intermediate Apprenticeship

Sales Intermediate Apprenticeship

STUDY MODE: PART TIME   |    COURSE LEVEL: LEVEL 2

Where will this course lead?

The many transferable skills that you develop during this course provide a superb foundation for most career pathways. Opportunities in the work place could support progression to the Level 3 Advanced Apprenticeship in Sales & Telesales, other level 3 Advanced Apprenticeships such as Customer Service or Management, the Advanced (14 - 19) Diplomas in a range of related sectors, including business, administration and finance, public services and retail business, further education to undertake sales related or other qualifications.

With additional training, apprentices may be able to progress in their careers to roles such as senior sales representative, senior telesales agent, sales manager, area manager, customer retention manager or customer service manager for sales (CFA, 2015).

What will I study?

The Certificate in Principles of Selling is a knowledge-based qualification which develops and confirms the required level of understanding in six areas (as shown below).

- Legal, regulatory and ethical requirements in sales or marketing
- The sales environment
- Sales techniques and processes
- Sales targets
- Principles of presentations and demonstrations in sales
- Principles of personal responsibilities and working in a business environment

The NVQ Certificate in Sales is a competency qualification that assesses your application of the knowledge in the workplace. In addition to the three units listed below, learners complete a selection of option units which are chosen in accordance with their job role.

- Time planning in sales
- Complying with legal, regulatory and ethical requirements in a sales and marketing role
- Deliver reliable customer service

In addition you will develop valuable skills in English and Maths along with polishing your Personal Learning and Thinking skills.

How will this course be delivered?

The apprenticeship combines regular one to one tutorials, independent study and 'on the job' learning. You will benefit from ongoing support and guidance from your assessor and will have 24/7 access to your online portfolio. You may be required to attend Functional Skills workshops for Maths and English depending on your previous achievements. Workshops are approx. 2 hours per week and are available at various times at both college campuses. An e-learning route is also available if you are unable to attend college.
Your employer plays a huge part in the apprenticeship process as this is where you will spend the majority of your time and where you will get the 'hands on' working experience. Your manager will ensure that you get appropriate 'on the job' training and support and will ensure that you have the opportunity to carry out relevant workplace activities.

What qualifications will I get?

Level 2 Certificate in Principles of Selling
Level 2 NVQ Certificate in Sales
Level 1 Functional Skills English progressing to level 2
Level 1 Functional Skills Maths progressing to level 2

How will I be assessed?

Your assessor will support you to showcase your work in an easy to use e-portfolio. A range of methods will be chosen to assess your vocational knowledge and competence and may include: observations, professional discussions, verbal or written questions, assignments, presentations, work products, reflective accounts, witness testimonies and more!

Functional Skills are assessed via examination - tests are booked throughout the year on demand.

How do I get a place on the course?

Apprenticeship vacancies are advertised on our website and you can follow the instructions to apply online. The vacancies provide detailed information about the employer, the job role, location, hours of work and salary/benefits. As part of the application process you will be asked to create an account with the National Apprenticeship Service (NAS).
After the closing date the employer will choose to interview suitable applicants. We work closely with our employers and will make arrangements to enrol the successful applicant within their first few weeks of work.
Remember to update your CV before applying!

What are the entry requirements?

There are no mandatory entry requirements for this apprenticeship framework. However, employers are looking to attract applicants who have strong interpersonal skills and a "can do" attitude.

All applicants are required to complete initial assessments in literacy and numeracy which ensures fair access to assessment. A minimum of Entry level 3 in English and Maths is normally required. Learners who do not meet this requirement will receive advice and guidance on developing these skills prior to reapplying.

You cannot apply for an Intermediate Apprenticeship in Sales if you already hold a qualification at level 4 (or above) or, if you have previously completed a level 2 qualification in Sales.

What else do I need to know?

Check the website daily for new vacancies.
You must be prepared to invest some of your own time (outside of work) to study towards your apprenticeship.
You will be entitled to apply for an Apprentice NUS card.
You will have full access to all college facilities.

What can I do after this course?

Every apprentice has an exit review upon completion of their course and next steps are discussed ad appropriate advice and guidance will be given.