Leadership and Management Course – 2 Days

Leadership and Management Course – 2 Days

This 2 day “Essential Leadership Skills For Managers” course will give managers, supervisors and team leaders the leadership skills and training they probably never received when first promoted. We have found that the majority of people within this role have been asked to “learn as they go” and have never received the essential leadership training that is required to help them perform effectively in their role. So we have carefully put together this 2 day Leadership training course to give you the confidence, skills and tools required to proceed in this very challenging area. We use a blend of theory and practice to facilitate your learning and to help increase your confidence, leadership and supervisory skills in a safe, controlled and non threatening environment.

Suitability – Who should attend? – Leadership Training Course
Supervisors | Team Leaders | First Time Managers | Project Managers | Sales Managers | HR Professionals | Change Managers | Anyone looking to move into a Leadership or Management position
This course will benefit anyone who currently manages, leads, or supervises a team, or is embarking on a new role as a Manager. It can also act as a “refresher” to existing managers who are looking for fresh ideas and renewed inspiration to lead their team.

By the end of this Leadership training course you will understand:
 
The Roles and Responsibilities of an effective Leader/ Manager
The Skills, Attributes and Qualities of an effective Leader/ Manager
How to establish your Credibility and Authority as a Manager/Leader
How to lead your team to success by applying a range of recognised Leadership Styles to suit different situations
How to apply a variety of Communication Styles when dealing with a range of differing personalities
How to Motivate Teams and individuals and drive their performance to deliver outstanding results
How to develop the people within your team by delivering Feedback effectively
How to use recognised tools and techniques to understand behaviours and handle any Conflict that may emerge amongst members of your team
How to Manage difficult personalities and behaviours within your team
How to drive the productivity of your team and manage workloads by applying effective Delegation techniques
How to Manage the Performance of your people

Course Content – Leadership Training Course
Essential Leadership Skills For Managers

DAY 1
 
Building and Maintaining An Effective Team
Defining exactly what a “Team” is
Identifying the benefits of Team Working
Identifying the characteristics of an Effective Team
Understanding how Teams “grow” over a period of time, and the importance to the leader of knowing & understanding this

The Principles of Understanding “Team Chemistry”
Understanding the mix of personalities and behaviours that exist within all teams
Understanding how different personalities compliment and conflict with one another
The practical applications of understanding different personalities and behaviours of people

Leading Teams Effectively
Defining the "characteristics" of an effective Leader
Defining the "behaviours" of an effective Leader
Considering how a Leader should behave and carry themselves
Understanding “unacceptable” behaviours of a Leader
Defining different “styles” of Leadership and when best to apply them
Understanding the overall Role of the Leader
Understanding how to enhance Leadership Credibility

DAY 2
 
Managing the Performance of a Team & Individuals
Defining the term “Managing Performance”
Understanding when Performance should be managed
Tools, Systems & Processes to Manage Performance
Examining common performance issues through a range of Case Studies
Understanding the principles of Delegation
Understanding how to plan & structure a meeting to discuss an individual performance issue

Maximising Leadership Communication
Understanding the importance of Effective Communication for a Leader
Defining the 3 key elements of Communication
Understanding how to maximise the 3 key elements
Understanding what prevents Effective Communication taking place
Understanding and maximising the power of "Questioning & Listening"
Understanding and maximising the power of "Feedback" as a Communication tool
Understanding as to how to recognise different personalities through their Communication Signals
Understanding the "Behaviour" of Others

DiSC Behavioural Profile

A large part of Leadership is having an understanding of how other people behave and react in given situations.

In order to enhance the quality and effectiveness of this course, we include a DiSC Behavioural Profile Report for every delegate in attendance, and the course trainer will dedicate part of the session to explaining how this extremely powerful and practical tool can be used and applied in the workplace in a wide variety of Management situations.

Each delegate will be required to complete a 10 minute online questionnaire in advance of the course which will generate a 20 page personalised report giving a very detailed insight into your own particular “behavioural style”, which will be yours to keep and take away.

Delegate Packs

On completion of the two day Leadership and Management course, delegates will receive a Delegate Pack which includes:

 
Comprehensive Course Notes & Workbooks
Contact details for Course Trainer for 3 Month Post Course Follow Up
Courtney Associates "Certificate of Achievement"
The price of the course also includes lunch and refreshments throughout the day in one of our high quality training venues, which are conveniently located in the city centre of 5 major cities. Free Wifi is also provided.