Closing The Sale & Dealing With Objections

Closing The Sale & Dealing With Objections - Overview

This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes effective methods of dealing with the customer's objections and indecision.

CPD Value 5.5 Hours

Course Location

Closing The Sale & Dealing With Objections London
Closing The Sale & Dealing With Objections Manchester
Closing The Sale & Dealing With Objections Nottingham
Closing The Sale & Dealing With Objections Birmingham
Closing The Sale & Dealing With Objections Bristol
Closing The Sale & Dealing With Objections Edinburgh
Closing The Sale & Dealing With Objections Leeds

Closing The Sale & Dealing With Objections - Timetable

09:30 - 09:45 Coffee & Course Objectives

09:45 - 10:45 Task 1 - Delegates are tasked with selling a product/service to an identified decision maker in role play scenario. Feedback is given as to how well targeted the pitch was.

10:45 - 11:30 3 ½ Steps To Selling
(Establishing Interest & Prospecting, Presenting, Closing, Keeping the Doors Open)

11:30 - 12:00 Types of Closes
(23 closes are analysed)

12:00 - 13:00 What Type of Closer Are You?
(Personal test)

13:00 - 14:00 Lunch

14:00 - 14:30 Task 2 - Delegates role-play difficult objections that they get for their own products/services.

14:30 - 16:30 Dealing With Objections Effectively
(Types of objections, pre-handling objections, answering objections)

16:30 - 16:45 Summary & Action Plans Agreed

Closing The Sale & Dealing With Objections - Benefits

• 20+ types of closing strategies
• Greater confidence in handling objections positively
• Understanding the customers motivation
• Overcoming customers objections to the price
• Individual sales issues discussed and resolved