Coaching Skills for Sales Managers

Coaching Skills for Sales Managers - Overview 

This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.

This Coaching Skills for Sales Managers course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Coaching Skills for Sales Managers London
Coaching Skills for Sales Managers Manchester
Coaching Skills for Sales Managers Nottingham
Coaching Skills for Sales Managers Birmingham
Coaching Skills for Sales Managers Bristol
Coaching Skills for Sales Managers Edinburgh
Coaching Skills for Sales Managers Leeds

Coaching Skills for Sales Managers - Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:15 Coaching Definitions (Defining terms e.g. a coach, coaching, mentoring etc.)

10:15 - 10:30 Coaching Individual Experience (Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)

10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)

11:00 - 11:15 Coffee

11:15 - 12:00 Key Coaching Skills (Continued)(A series of exercises designed to practice key coaching skills)

12:00 - 12:30 Feedback v Criticism (The difference between feedback and criticism coupled with practice giving constructive feedback)

12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees)

12:45 - 13:00 Identification of Coaching Needs (Reviewing the learner\\\'s needs)

13:00 - 13:45 Lunch

13:45 - 15:00 Coaching in Practice (Role-play and practical)

15:00 - 15:15 Coffee

15:15 - 16:00 Dealing With Defensiveness (Strategies for working with defensive responses to coaching interventions)

16:00 - 16:30 Coaching Evaluation (Rate your effectiveness as a coach)

16:30 Summary & Action Plans Agreed

Coaching Skills for Sales Managers - Benefits

• Knowledge of the key coaching styles
• How to improve individual performance
• How to deal with defensiveness
• To be able to identify opportunities for coaching in the work environment