Negotiation Skills

Welcome to The Mandatory Training Group's online Negotiation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this online Negotiation Skills training course, learners will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The online Negotiation Skills training course will give learners a sense of understanding of their opponent and have the confidence to not settle for less than they feel fair. Learners will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Course content
This online Negotiation Skills training course includes the following:

Module One: Getting Started
Module Two: Understanding Negotiation
Module Three: Getting Prepared
Module Four: Laying the Groundwork
Module Five: Phase One is Exchanging Information
Module Six: Phase Two is Bargaining
Module Seven: About Mutual Gain
Module Eight: Phase Three is Closing
Module Nine: Dealing with Difficult Issues
Module Ten: Negotiating Outside the Boardroom
Module Eleven: Negotiating on Behalf of Someone Else
Module Twelve: Wrapping Up

Who is the course for?
This online Negotiation Skills training course is suitable for those who want to know more about skills to help build relationships and foster goodwill despite the difference in interests.

Course aims
This online Negotiation Skills training course will give learners a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Learners will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Learning outcomes
The learning outcomes of this online Negotiation Skills training course are to:

Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
Lay the groundwork for negotiation
Identify what information to share and what to keep to yourself
Understand basic bargaining techniques
Apply strategies for identifying mutual gain
Understand how to reach consensus and set the terms of the agreement
Deal with personal attacks and other complicated issues
Use the negotiating process to solve everyday problems
Negotiate on behalf of someone else.